I would like to thank Melissa for her patience and quick response. With her help, my SOP becomes more coherent and cohesive. Also she gave me useful comments and advice, and she was more than willing to listen to my needs. Finally I would like to thank her for her kind encouragement. Thank you, Melissa!
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对信息中心的体验非常棒，有井井有条的感觉，回复和消息都一目了然。虽然一次的服务里面只有两次修改感觉有点不够，但是总的改动还是可以的。顾问回复很及时，但是因为时差总是不能够双方及时在消息中碰见，往往我还没回复顾问，顾问就把稿件回过来了，消息和稿件相比而言，消息比较滞后。
Dear Lili,
非常抱歉我们的服务给您带来了不便， 关于您提出的几点，我们做出下面的解释哦：
1. 我们设置了严格的次数限制是为了让顾问在短时间内修改出高质量的文书，减少您的时间损耗。 如果您觉得需要额外的修改服务，可以购买一次额外修改哦。
2. 我们的顾问都在国外，所以确实会存在时差的问题。 因为我们对顾问的修改时间有严格的规定，所以希望客户可以及时向客户提供反馈哦。 如果您希望和顾问进行面对面的沟通，可以购买我们的润色前讨论服务哦。 如果您想实时接收网站消息，可以关注我们的服务号，实现对订单跟踪哦。
Best,
Sue
MyDocumate Product Team
还有就是我的顾问的信息比较少，没有照片这些，希望下次服务时可以获知更多顾问的信息啦。
I would like to thank Melissa for her patience and quick response. With her help, my SOP becomes more coherent and cohesive. Also she gave me useful comments and advice, and she was more than willing to listen to my needs. Finally I would like to thank her for her kind encouragement. Thank you, Melissa!