Susan avatar Susan
给顾问 Nicole H 的评价:

Thank you Nicole, you really help me a lot! You give me many useful suggestions! Hope to cooperate with you again!

给服务的评价:

Thank you for your help!

Leo avatar Leo
给顾问 Jess Collett 的评价:

Great!

给服务的评价:

很好,只是有时候系统会出错

  • Sue 回复 Leo

    Dear Leo, 非常感谢您给我们的提出建议。 关于第一个问题, 这个是我们前段时间的一个bug, 技术部门已经修复了。 关于第二个建议, 我已经把这个问题反馈给了我们市场部的同事, 一定会给您一个满意的答复。 

  • Leo 回复 Leo

    1. 有一次顾问上传的文件我下不下来,也有一次我上传的他下不下来
    2. 我邀请了3个好友,但是优惠券获取的道路好麻烦。。又要微信主页君,等得又久,我朋友明明买了文书,我这里却显示不出来,心很累。这一步能不能简化一点?




    在 2015-12-28 15:22:30,service@mydocumate.com 写道:
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  • Sue 回复 Leo

    Hi Leo, 

    非常感谢您对我们的支持也非常抱歉我们的服务给您带来了不便。 不知道你愿不愿意和我们分享一下我们的系统需要在哪里做到改进呢? 

Rita avatar Rita
给顾问 Priya Abraham 的评价:

Priya is very professional and patient. Thanks a lot for your help!

给服务的评价:

对这次服务很满意,以后有需要会再次求助于my documate

陈*军 avatar 陈*军
给顾问 Jaclyn Leeds 的评价:

Thank you so much and you are a very Great advisor, I will suggest you to my friends.

给服务的评价:

良心作业,很不错的。

Rebecca avatar Rebecca
给顾问 Sarah N 的评价:

It's my third time working with you dear Sarah and you are AMAZING!!! You did excellent work effectively every time and I really appreciate all your efforts on polishing my SOP! Hope you have good days and late Christmas greetings to you and your family! Happy Christmas!

给服务的评价:

简直棒呆!!

Tingrui avatar Tingrui
给顾问 Joel D 的评价:

Joel, You have been very patient and thoughtful. I really appreciate your editing. It really lights my resume up!

给服务的评价:

Thanks for giving me the chance to meet such a good advisor!

Emily avatar Emily
给顾问 Adam S 的评价:

Thanks! It's very helpful!

给服务的评价:

不错

Miya avatar Miya
给顾问 Sam H 的评价:

Great work! Thanks a lot! It's always such a pleasure to work with Sam!

给服务的评价:

great

Miya avatar Miya
给顾问 Marie L 的评价:

Great work! Thanks a lot!

给服务的评价:

great

Miya avatar Miya
给顾问 Marie L 的评价:

Great work! Thanks a lot!

给服务的评价:

性价比不错

Cai Ao avatar Cai Ao
给顾问 Nathan G 的评价:

diligent work and high working efficiency

给服务的评价:

good plantform for communication

Dilys Wang avatar Dilys Wang
给顾问 Nicole H 的评价:

Hi Nicole, thank you so much for your quick response! Your edits really help me a lot! I have some additional questions and I'd like to hear your advice. But I cannot send message to you probably because the service has finished.

给服务的评价:

挺棒的,很方便~

Sun Shuya avatar Sun Shuya
给顾问 Marni Kelly 的评价:

Thank you for your help sincerely! I know it was a tough work but you completed so perfect.

给服务的评价:

Great!Marni is very patient and creative. Her efficiency is amazing.

Vamda avatar Vamda
给顾问 Frank E 的评价:

Frank is very friendly and professional. He gave me some specific advice and useful structural modification.
frank真的很专业,会自己去查询我文书里提到的一些细节(比如我在ps里写去中国南方拍关于某少数民族的纪录片,他居然查到并给我补充了武陵山这个地名,很多中国人都不知道)。非常建议申请电影专业的同学选他(人家说喜欢蔡明亮)

Frank is very friendly and professional. He gave me some specific advice and useful structural modification.
frank真的很专业,会自己去查询我文书里提到的一些细节(比如我在ps里写去中国南方拍关于某少数民族的纪录片,他居然查到并给我补充了武陵山这个地名,很多中国人都不知道)。非常建议申请电影专业的同学选他(人家说喜欢蔡明亮)

给服务的评价:

使用的时候系统出过两次问题,都是顾问没有收到我上传的文件(或者是他们没有看见?)

  • Sue 回复 Vamda

    Hi Vamda, 非常抱歉我们的服务给您带来了不便。 我看了订单的message, 没有看到关于这个问题的说明额。 不知道你愿不愿意和我讲一下具体的情况呢? 是通过operation上传后顾问无法看到你上传的文件呢还是什么其他情况呢? 期待您的回复。 

使用的时候系统出过两次问题,都是顾问没有收到我上传的文件(或者是他们没有看见?)

Don avatar Don
给顾问 Melissa C 的评价:

I really appreciate that Melissa revise my essay before deadline in her Christmas vacation. After her revise, my essay becomes more persuasive and coherent. I will recommend my friends to appoint her to take over the service later~ Thanks!

给服务的评价:

服务蛮好的,顾问也很负责~

Xinyi avatar Xinyi
给顾问 Clary L 的评价:

Hello Dear Clary, thank you for your service. I think you really did a very good job in revising several parts in this essay. Only the last sentence has some flaws. Because what I want to express is that I did those work as an undergraduate, instead of going to do them in future study. However, thanks for your service, which is very helpful. I can submit my SOP right today!
Xinyi

给服务的评价:

建议客服以真心理解客户为友好服务的表现,而不是语言上的故作客气

  • Sue 回复 Xinyi

    Hi Xinyi, 我们的主页妞都会尽职责和权限所能满足用户的需求呢,您有这样的体验一定是事出有因的,所以可以请您告诉我们具体的原因吗,我们会进行核查,并且尽快给您相关的答复。 

Jason avatar Jason
给顾问 David Guion 的评价:

It's awlsome, Thank you David!

给服务的评价:

之前全套文书服务如果不能及时接受的话最好有个提示,要不然很耽误时间的。

  • Sue 回复 Jason

    Hi Jason, 非常抱歉我们的服务给您带来了不便,您提的这个建议非常好,我们会努力改进的。 

     

Eric Chen avatar Eric Chen
给顾问 Tonya P 的评价:

Thank you very much!

给服务的评价:

这次服务有点曲折。。。
客服打电话来说要换顾问,换了之后并不补差价。。。下次请提前告知啦!

  • Sue 回复 Eric Chen

    Dear,

    真的非常抱歉更换顾问给您带来了不便。 我们会加强对顾问团队的管理, 避免再次发生这种情况。

Joy3 avatar Joy3
给顾问 Alana M 的评价:

Alana is highly professional, patient and responsible. She offered so much constructive and helpful feedbacks and suggestions.

给服务的评价:

还不错

Tear avatar Tear
给顾问 Nathalie Mumaw 的评价:

很好

给服务的评价:

很好

服务质量
5星
96.9%
4星
2.4%
3星
0.4%
2星
0.1%
1星
0.1%
注:数据来自用户真实评价,截止时间:2024-11-06