教育经历
教育
Saint Xavier University
MBA Business Management
Saint Xavier University
Bachelor Business Management
经历
ESL Teacher
Vipkid
· Tutored ESL (English as a Second Language) to over 120 students through Phonics, Reading, Math, Social Studies, and Science
· Taught over 340 classes
· Earned 110 out 110 five apple "Excellent" ratings from parents
· Reliable- zero tardees or absences throughout entire duration of hire
ESL Teacher
gogokid
· Taught over 530 classes
· Received an average five- star rating from parents with over 100 ratings
Business Generalist
McMaster- Carr
Serve as first point of contact for customers with maintenance, repair and operation needs for their organization. Foster relationships and strengthen customer loyalty. Understand and determine full scope of individual client's business needs. Evaluate inventory and most efficient/ cost effective delivery option. Strategically identify solutions.
· Participated in 2013 iPAD application rollout initiative
· Critiqued and provided feedback to new conversational guidelines
· Selected to test out and provide feedback for new website functions, implemented in 2013
Regional Investigator
Target Corporation
Led a team of twelve. Managed the selection and onboarding process for internal and external talent with leadership potential. Applied disciplinary action to hourly team members based on policy and procedure. Investigate complex internal theft cases, conduct internal interviews, and recover losses through civil restitution. Conducted field store visits in order to identify shortage issues, training gaps and constructed project plans to address needs. Facilitated and hosted classroom training for executive and hourly assets protection teams. Assessed and developed team members, ensuring career growth. Investigated and partnered with law enforcement to resolve organized retail internal and external theft and fraud cases including: merchandise theft, fencing, e-fencing, ticket fraud, pharmacy and return fraud.
· Staffed, trained, and built an ongoing talent bench for the Investigation Specialist position
· Investigated and resolved 22 internal theft and fraud cases in FY 2011, 38% of team's overall results
· Presented Organized Retail Crime cases for prosecution, case value exceeding $23,000 in 2011
· Established solid field/ HQ partnerships resulting in increased credibility as a training organization
· Advised senior leadership on key business moves and promotions of talent
Investigative Technician
Target Corporation
Responsible for conducting investigations, analyzing business risks, and coordinating communication for more than 170 Target stores in multiple states.
· Identified, investigated and resolved 86 cases for $49,482 in case value
· Collaborated with HQ partners to revise POS Exceptions for the company, reducing workload by 50%
· Designed a virtual training video for the region (400 stores)
· Captained yearly law enforcement Open Houses, over 100 law enforcement visitors attended
Executive Team Leader
Target Corporation
Collaborated with store manager to ensure efficiency across all processes and procedures and provided direction to 60 team members delivering exceptional customer service. Core responsibilities included loss prevention, operational shortage, staff scheduling, and community engagement. Resolved internal theft incidents and key point of liaison for local and government agencies for Organized Retail Crime cases. Maintained security of the building including key controls and burglary prevention. Conducted internal employee theft interview, implemented restitution recovery plans. Increased operational efficiency to drive sales and minimize shrink.
· Interviewed 3 employees with reported domestic violence concerns and created action plans to ensure safety during work hours- zero incidents occurred.
· District Shortage Indicators Captain, 2008: helped lowest scoring stores in district to identify root causes of red shortage stores, then partners with executive to create and execute action plans.
· Dual District Recruiting Captain: conducted recruiting presentations to MBA students
· Designed and led a mentorship program to improve team member morale/ retention rates
获奖 & 荣誉
VIPKID Specialist
VIPKID
Taught over 100 students.
5-apple Pro
VIPKID
Earned 100 out of 100 5-apple ratings from parents.
University of Chicago Hispanic Heritage Award
University of Chicago
各项能力
适用用户类型
- MBA
- 硕士
- 本科
- 其他
领域能力
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7 运筹管理学
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4 心理学
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4 商业分析
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3 计算机科学/工程
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3 其它医学相关专业
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2 法律学
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2 金融学
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2 机械工程
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2 经济学
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2 艺术学
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2 会计、审计、金融管理
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2 神经科学
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2 工商管理/MBA
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2 传媒与新闻学
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2 电子工程
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2 创业学
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1 战略管理学
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运筹学、供应链管理、物流管理
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旅游和酒店管理
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市场营销学
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人力资源管理
服务评价
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DingChang Nov 24, 2019
推荐信修改服务 语言润色 材料科学/工程
The language changes were excellent and the service and feedback were timely.
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Harry Nov 9, 2019
硕士文书服务 Personal Statement 深度修改 神经科学
Monica is kind and patient, I am very lucky to have her to modify my statement.
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Monica V
Thank you so much for the kind review, Harry! It was a pleasure working with you. I wish you the best in all of your future endeavors!
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Anlan Nov 6, 2019
硕士文书服务 Statement of Purpose 语言润色 其它医学相关专业
Monica is nice and totally professional, her revision is really helpful for me!
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Monica V
Dear Anlan, thank you for your kind words! I very much appreciate it!
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Ke Yang Oct 30, 2019
硕士文书服务 Personal Statement 深度修改 法律学
Very nice and helpful.
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Monica V
Dear Ke Yang, thank you for your kind review! I appreciate it!
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Lila Oct 22, 2019
推荐信修改服务 语言润色 政府公共管理学
Monica is very enthusiastic and patient. Though she only has to make changes on my language, she still provides me some suggestions about how to make the reference letter more convincing. She also answered my questions nicely. Thank you!
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Monica V
Lila, thank you dearly for your kind review! Please let me know if you ever need anything in the future :)
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yiyz Sep 19, 2019
推荐信修改服务 深度修改 机械工程
Nice work, quiet satisfying.
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Monica V
Thank you, yiyz. It was a pleasure working with you! Sincerely, Monica V.
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